Supply Chain Fees and Charges Policy 2018/19


1. Introduction

This policy statement details how KEITS Training Services Limited will retain fees and charges to organisations sub contracted to work in conjunction with KEITS. It is published in line with ESFA requirements stated in the following funding rules for 2018/19 academic year.


2. Reasoning for sub contracting

KEITS will consider working in partnership with other providers, to diversify and support our existing offer and that of other providers.  KEITS will occasionally look to sub contract to meet a specific business need; for example, to offer a service which compliments existing work, to offer niche provision, or to offer provision in a location where KEITS has no presence.

Sub-contracting provides development opportunities for both KEITS and its sub-contractors, to share good practice leading to innovation and new ways of working. 

Partners are sourced by direct approaches to KEITS, referrals from other partners or by personal recommendation


3. Selection Process

All sub contractors are subject to rigorous due diligence and interview before we contract with them and KEITS also looks to being able to work with those providers who are going to be able to support local and national needs. 

KEITS is not obliged to offer due diligence to all enquiries and this will not be offered where an organisations services do not meet the requirement of KEITS as a whole.

After interview and due diligence has taken place, KEITS will then conduct a site visit to review organisational procedures, paperwork and possibly an observation of induction or delivery.


4. Moving to contract and working in partnership

Once KEITS are satisfied that the sub contractor meets all our requirements then a legally binding contract will be issued.  The contract will be accompanied by the quality manual which stipulates clearly what we expect from partners and in return what they can expect from us.

Sub contracted provision will not commence until the contract and quality manual are signed and returned to KEITS.


5. Support sub-contractors will receive in return for the fees

  • Monthly dissemination of information on sub-contractor’s performance.
  • Monthly MIS detailing each learner and employer’s details to ensure they meet the audit requirements outlined in KEITS quality manual, sub contract and the ESFA funding rules.
  • Processing and storage of all employer/learner paperwork and information at its head office for audit/funding and compliance.
  • Observation of Teaching, Learning and Assessment.
  • MIS data uploaded to the hub via KEITS staff.
  • Support with interpreting government initiatives/documents and guidance.
  • Face to face meetings.
  • Monthly detailed provider funding reports per provider.
  • Detailed monthly individual learner progress monitoring tracking.
  • Investigate complaints or allegations made against the sub-contractor if applicable.
  • Manage financials received from the employer and the ESFA and make appropriate payments.
  • Lead the relationship with the end-point assessment provider.
  • Ensure high quality delivery through observations of the Apprenticeship journey, monitoring of progress, undertaking learner IAG phone reviews, learner and employer exit reviews, ESFA learner and employer satisfaction surveys, auditing and compliance checking paperwork and data to ensure eligibility and authenticity.
  • Provide nominate safeguarding and prevent co-ordinator details for queries, concerns and reporting of incidents.
  • Provide nominated finance staff for queries regarding payments and incentives.
  • Undertake a proportion of learner reviews (for learners with a start date of after January 2018).


6. Funding retained by KEITS

KEITS will retain between 10 -15% of funding depending on the risk to KEITS and the level of support required. KEITS audits the processes the fee can range between 10-15% dependent on the risk to KEITS.  Considered risks would be below target retention and achievement rates and not meeting KEITS quality assurance measure as outlined in the contract/quality manual.

All new sub contractors commence on the 15% rate but this is reviewed annually in accordance with the risk rating of the provider and their performance.

All sub contractors are paid monthly via BACS transfer as soon as we receive payment from ESFA.

The policy is reviewed annually and is issued at the commencement of the new contract year along with the sub contractor agreement and quality manual.


7. Policy Review and Publishing

This policy is reviewed annually in July in accordance with the ESFA funding rules and is published on KEITS website by August 1st.   Each sub contractor is issued with a copy of this policy annually.


Signed by David Rose KEITS Training Services CEO ..................................................



On  1st August 2018.

Supply Chain Retention Fees
Enquiry Form